Introduction to Web 2.0 and Social Media

Web 2.0 refers to free or low-cost interactive web-based services that help people share information and collaborate online more easily than with earlier tools. Web 2.0 is a term use to describe easier to use web-based tools for content creation (also known as user generated content), connecting with people (also known as social networking), collaboration and many other forms of people to people interaction. With the use of some of these tools, a remote work group can be coordinated or a channel of communication with other organizations can be created.

There tools help groups with specific features to:

• ·        plan;
• ·        do tasks together;
• ·        share resources;
• ·        communicate; and
• ·        create the possibility of joint action or collaboration.

Social networking tools allow creation of groups and connections to other people at an international level. They can also represent challenges in terms of communication and resources.